Responsible gambling

Responsible Gambling at Candy Casino

At Candy Casino, we take responsible gaming very seriously and want to ensure that all our players enjoy a safe and fun experience. We understand that problem gambling can have serious consequences, not only for the individual but also for their loved ones.

Self-Exclusion

If you feel that your gaming habits are becoming problematic or you're worried about the impact on those around you, we encourage you to consider self-excluding from our site. This will block your access to all games and promotions, giving you a chance to take a break from gaming.

To self-exclude:

1. Log in to your account
2. Visit the responsible gaming page
3. Fill out the self-exclusion form

Self-exclusion is available for periods of 6 weeks, 3 months, 6 months, or 12 months. Please note that once you've self-excluded, you won't be able to access your account until the agreed-upon period has ended.

Deposit Limits

We also offer a deposit limit feature, allowing you to set a daily, weekly, or monthly limit on your deposits. This can help you manage your spending and stay within your means.

To set a deposit limit:

1. Log in to your account
2. Visit the responsible gaming page
3. Fill out the deposit limit form

Time-Outs

If you need a break from gaming but don't want to self-exclude, our time-out feature is available for 24 hours, 48 hours, or up to 30 days.

To initiate a time-out:

1. Log in to your account
2. Visit the responsible gaming page
3. Fill out the time-out form

Support and Resources

We're committed to providing a safe environment for all our players. If you're struggling with problem gambling or need support, we've partnered with leading organizations to offer:

• GamCare: [website URL]
• GAMSTOP: [website URL]
• Gamblers Anonymous UK: [website URL]

These resources are available 24/7 and provide confidential advice, counseling, and support.

Game Controls

We also offer various game controls to help you manage your gaming experience:

• Reality Check: This feature reminds you of the time spent playing and money wagered.
• Session Limit: Set a limit on the amount of time or money you spend in each session.
• Auto-Lock: Automatically lock out access to certain games or features after a set period.

These controls are available within our games and can be accessed at any time.

Account Restrictions

To prevent underage gaming, we require all players to be 18 years old (or the minimum age required by your jurisdiction).

We also reserve the right to restrict access to our site if we suspect that an account is being used in a way that's not compliant with our terms and conditions. This may include blocking access to certain features or restricting withdrawals.

Reporting Problem Gaming

If you suspect someone else is experiencing problem gaming, please contact us immediately so we can provide support and guidance.

Additional Information

We're committed to responsible gaming and are constantly reviewing our policies and procedures to ensure they align with industry standards. If you have any questions or concerns about our responsible gaming features or need further assistance, please don't hesitate to reach out.

Remember, gaming should be fun!